Cummins Inc. AME HR Shared Services Leader in Johannesburg, South Africa
AME HR Shared Services Leader
Manages the delivery of Human Resources employee service lines within a moderately sized geographic region. Ensures services are delivered in compliance with local and regional legislation and company policies.
Manages the overall, day-to-day Human Resources employee service lines delivered within a region, in support of the broader company’s business objectives, which may include compensation administration, benefits administration, employee mobility, payroll administration, employee on boarding and other related employee service lines.
Partners with global human resources global service line delivery leaders to ensure consistent delivery and alignment of processes and procedures.
Maintains a broad understanding of employee service line strategies, policies, procedures and the applicable legislation impacting the region.
Monitors and assesses metrics and Service Level Agreements (SLA’s), monitors legislative compliance and takes action to ensure all requirements and agreements are met within the region.
Manages the annual financial and operating plan for the region and monitors performance.
Uses key performance metrics to define and develop continuous improvement initiatives for services delivered within the region; aligns with key human resources and business partners on the implementation of various employee service initiatives and improvements.
Manages customer interfaces and assesses customer satisfaction in order to support positive internal and external customer relationships and improve satisfaction levels.
Coaches and mentors direct reports; assigns work according to availability, skills, and developmental needs; assesses performance and provides feedback to direct reports.
Facilitation - Guides group discussions or training by creating an active environment where questions are posed, perspectives are shared, and debates occur with the goal of gaining understanding, analyzing issues, resolving conflict, exploring solutions, or making decisions.
Change Management - Applies the Cummins structured process and tool set for engaging individuals and organizations through change to achieve and sustain business results and outcomes.
Compensation and Benefits Administration - Translates Cummins plan design, statutory and tax requirements in the communication and delivery of compensation and benefit programs.
Payroll Administration - Translates company policies, tax and legislative requirements in the delivery of accurate and timely employee payments and reporting; ensures compliance with applicable regulations and internal control procedures.
Mobility Administration - Translates applicable policies, taxation, immigration laws, local legislation and internal controls procedures in the delivery of programs focused on the seamless movement of talent.
Benefits Design - Designs and develops programs, policies, processes and tools using appropriate methodologies to advance organizational goals; evaluates market competitiveness, best practice and recommendations for Cummins in accordance with established processes that aid in the design of organizational programs.
Data Analytics - Interprets information relying on knowledge of business or functional frameworks, and leverages analytical problem-solving tools to draw conclusions and communicate meaningful patterns that drive business insights; assesses quality of data as an initial step of the analysis.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Education, Licenses, Certifications
College, university, or equivalent degree in Human Resources, Business, or related field or equivalent experience required.
Significant level of relevant international mobility work experience, including leadership, budgetary and compliance experience, required.
Manage overall day-to-day Human Resource employee service lines within the Africa and Middle East region in support of the broader company’s business objectives (including compensation administration, benefits administration, employee mobility, payroll administration, employee on boarding and other related service lines)
Partner with global HR service line delivery leaders to ensure consistent delivery and alignment of processes and procedures
Maintain a broad understanding of employee service line strategies, policies and procedures and the applicable legislation impacting the region
Monitor and assess metrics and Service Level Agreements (SLAs), monitor legislative compliance and take action to ensure all requirements and agreements are met within region
Manage the annual financial and operating plan for the region and monitor performance
Use key performance metrics to define and develop continuous improvement initiatives for service delivered within region, align with key human resource and business partners on the implementation of various employee service initiatives and improvements
Manage customer interfaces and assess customer satisfaction in order to support positive internal and external customer relationships and improve satisfaction levels
Coach and mentor direct reports; assign work according to availability, skills and development needs;assess performance and provide feedback to direct reports
_ At Cummins, we are an equal opportunity employer committed to creating an inclusive environment where the diversity of our workforce _ strengthens our ability to deliver world class products and services to our customers _ . Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, citizenship, gender identity and/or expression, or other status protected by law. _ Cummins welcomes applicants with disabilities and will make reasonable accommodation to enable individuals to apply and compete for employment opportunities for which they are qualified. We are committed to fostering a flexible environment that supports the balanced integration of an employee’s professional and personal responsibilities and goals.
Job HUMAN RESOURCES
Primary Location South Africa-Gauteng-Johannesburg-South Africa, Johannesburg, AME ABO
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Feb 19, 2020, 9:40:28 AM
Unposting Date Ongoing
Req ID: 200000C5